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Shifted Viewing Turning Point – No more dailies?

Fox made a decision to downplay the daily rating. If the press doesn’t take the same approach and “hold off” on ranking yesterday’s viewing FOX will be forced back into the editorial deadlines established. Their POV makes a lot of sense for dramatic series when the pressure is on delivering bigger audiences. Why play on a field tilted toward sports and news (which are not time shifted as much)? The only drawback is the pressure to know and make quick decisions which exists at all major media companies.

For Outdoor Channel the question never was about daily ratings. I don’t see us in a hurry to get the ratings faster or a desire to increase the staff to focus on the cadence needed to analyze daily performance over weekly. What I do see is the point FOX is making and that is to get our audiences into the C3 and future C7 system and to include the TVE and digital viewing in that number. As we have the pie of OC viewing sliced into TVE, VOD, and online digital Nielsen threatens to keep the few non-dailies networks out of that game. These other platforms will be more of a shift in how current viewing is consumed and less additive.

The article includes a couple of insightful graphics showing the time shifting differs by day of week and by network.

More to come….

http://www.businessweek.com/articles/2014-08-12/as-tv-ratings-shift-to-three-day-measurement-heres-who-wins-big

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ESPN signed up

ESPN was imploring Nielsen to measure OOH years ago and they did some pilot studies with questionnaires. The purchase of Arbitron in 2013, and its personal people meter (a pager looking device that listens for watermarks) set up the capability to do this better and fast enough to match the overnight tv ratings schedule.

http://www.bizjournals.com/losangeles/news/2017/04/10/espn-nielsen-out-of-home-ratings-service.html
http://www.nielsen.com/us/en/press-room/2013/nielsen-acquires-arbitron.html

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Innovation from Consumer Insights: How my career found me

By Jim Alexander

I was fascinated by media competition in high school, always watching, listening, reading and wondering why TV and radio programs ranked as they did.  My passion for rating victories and how to use insights based strategies started when I chose a successful mentor.  In high school I watched as Fred Jacobs was twice tapped as an executive at a major-market radio station WRIF and both times watched the station rocket back to first place in ratings, once as the head of research and then as the programming chief.  In each case it was programming, talent, promotions and branding innovation and strategy that made the difference.   I sought out and met Fred who taught me the art of using consumer insights to lead these areas.

I later became a leader and expert in the discipline of research, leveraging the optimal and most innovative tools and sources to uncover insights.  I always feel more comfortable going above and beyound to pose new hypothesis, ask more questions, and propose new alternatives.  My forte is in continuously defining, redefining and articulating the yet to be found opportunity or ways to leverage challenges in order to generate revenue, more viewing, product purchase or adoption.

Developing strategy is one of my most enjoyable and valuable contributions.  I’ve developed an ability (intuition, vision) to see opportunity in the changing world consumers live in.   I help develop winning strategies proactively; and I clearly articulate objective, actionable insights.  Two key tool in doing this are audience measurement and marketing research.  The HLN SportsTicker idea came at a time when there were no news tickers on TV. It is an example successful strategy that occured to me by observing consumer behavior, understanding needs, and applying it to a couple of newly developed technologies.  I have been blessed that my passion and forte are greatly valued by executives who enjoy working with me.

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Top Myths of Digital Video and Emerging Media

In this blog I intend to address some myths that drive popular culture regarding emerging media and advertising.  Let’s begin with a myth that provides an introduction.

Myth #1:  The Sky is Falling and Other Headlines

We have been hit with doomsday headlines and companies have spent barrels of money preparing for something that will not happen or certainly will not happen to the extent or as quickly as proclaimed.  An excellent example of this is an article with the headline “How Will TV Survive Its Own Reality Show? gave dire warnings about the demise of the television business model in saying “It also means that prime time will certainly evaporate, so that new revenue models will come to replace the traditional 30-second spot ad as the lifeblood of the industry.”  So far almost 9 years later the results are far removed from the hyper predictions.

Here are some reasons that this continues to occur.

  1. Controversial headlines sell – they generate clicks, conversation, and sell subscriptions.  Increased visibility leads to increased market share, which creates a strong incentive for promoting controversy rather than measured reporting.
  2. “Research firms” – which are different from marketing research firms – repeat what  engineers in the industry tell them including their forecasts for a new product and their revenue wishes.  If these firms collect enough data points from believers in the industry, their published reports and presentations essentially become tools for selling this information to companies who want to adapt or be in front of the curve.  This is a valuable resource because it allows them to know what is coming, but frequently the timing is far off and some elements may never be adopted at all.  We will cover some specific examples of this in our upcoming blog “Myths.”
  3. Lies, Damn Lies, and Statistics.  Surveys can be fun but are often misleading. It isn’t easy to find the appropriate people to ask questions that will represent all or typical consumers rather than interested visitors where the survey is hosted.  It is also a challenge to demonstrate the idea cleanly, and ask the questions in an objective way and order.  With the ease of collecting data, the quality of the research and data points can suffer without a more deliberate approach to sampling.
  4. Advertising rate negotiations are difficult with billions of dollars on the line.  Each year the buyer and seller determine their own audience estimates for the future and argue over the rates to be paid for a huge portion of their annual advertising budgets in the upfront.  In preparation, both sides speculate and build solid perspectives about what will impact the audience and about the effectiveness of the advertising and the audience for next year’s television lineup.  The more momentum and systemic the trend, the greater the impact on prices.  So, in the spring, the trade and consumer press becomes saturated with stories about the reasons that prime time advertising and television will suffer that accompany stories about the next great series and new advertising formats.

If we believed everything we read, we would currently be ordering our pizzas using a remote control, there would be no more :30 or :60 advertisements, and consumers would be watching less television and cancelling their cable subscriptions.  Short of one specific kids programming example where licensing to Netflix corresponds to the linear ratings decline, one is not replacing the other today.

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Newfront 2012 – the starting line in the battle for new over-the-top digital television

What is the Newfront?  This is a series of presentations and meetings hosted like an exclusive conference of media planners and press to generate interest and buzz among the advertising community for digital media content.  It is a play on “the upfront.”

Among the videos on the “newfront” website are examples of the content being developed for digital distribution.

Each year in the traditional television business, the network executives and talent present their concepts and trailers for new series intended for that upcoming television season.  The agency buyers will reserve much of the advertising inventory for new and returning series in advance because they can negotiate a volume discount on behalf of their clients.  Agency planners will make rating estimates for use in these negotiations.  This period of showing, estimating and negotiating is called “upfront.”  We are in the negotiating and deal closing portion of the fall 2012 television season now, and many networks are closing or have closed the agreements with agencies and advertisers for the time they want to purchase in advance.  In the case of digital, the over-the-top players are riding the “upfront” coattails in order to capture a portion of the big television advertising budgets by showcasing their first run digital series at a time when advertisers are placing their bets for new hit series.

In addition to this sales tactic, it would be wise to consider adopting and experimenting with more strategies and tactics successfully employed in successful traditional television series.  Television has many marketing and channel strategies that will continue to work in the digital media space.  People consume television series as a way to relax, but they often consume online viral videos in a much different mode.  We need to be much more disciplined than the “make a lot of content and see what goes viral” method described by Ron Faris of Virgin Mobile in his presentation at Newfront 2012, and doing so, will allow us to see the full potential of advertising revenue migrating to digital content.

I suggest that digitally distributed available content be packaged and of similar or better quality as the content available through traditional television because the audiences and business models need to support the advertiser’s objectives in terms of reach and impressions.  First, however the content needs to be engaging across enough episodes and hours for the consumer to watch long enough to support the minutes of advertising required.

We are just getting started with a first “newfront” and there is a long way to go in with the opportunities for defining the audience levels and business model for hit digital series.

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About Jim Alexander

Jim AlexanderJim Alexander is the founder and President of TV2020.  He is a seasoned consultant and executive with a rich history of innovation, influence and impact on revenue and corporate strategy through his work in in the media and consumer technology marketplace.  More

 

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